Plumber Near Me

Wilkinson Supply Co

📍 2724 Edmund St, Durham, NC 27705 📞 (919) 286-7702 🌐 Website
4.7 (34 reviews)
Closed ⋅ Opens 7 AM
Plumbing supply store
Appliance store
Bathroom supply store
Hardware store
Kitchen supply store
Lighting store

Review Summary

  • Positive: Excellent customer service, knowledgeable and friendly staff (Chris, Joe, Don, Ron), competitive prices, and readily available parts.
  • Negative: Potential for slow counter service due to personalized attention. Poor customer service experience related to the showroom and EM TEK hardware, leading to a negative impression.
  • Logistics: Delivery trucks (semi-trucks) need to go around the block.
Wilkinson Supply Co thumbnail

4.7

(34 reviews)

5 ★88%
4 ★6%
3 ★0%
2 ★0%
1 ★6%

Dean Diggett

I've been to many wilkinsons this location beats all. Customer service is unrivaled and no matter how busy they are they always find time for you. Special thanks to Chris, Joe, and Mr. Ron. Good folks that won't steer you wrong

Kevin Dubose

March 20, 2024

If you are delivering here in a semi, you have to go around the block. Can't back into lot here.

Fraiser

Been coming here with my father for years and years. Joe is the go-to guy along with Don. Thanks guys!!!

Megan Throckmorton-Harris

We needed a pump for a client ASAP and Wilkerson had what we needed! Joe was friendly over the phone and super knowledgeable. The pump was ready when my husband arrived to pick it up. Great folks with the best personalities! Most definitely will be doing more business with them in the future! Thanks again y’all!

Ryan Sullivan

Good, knowledgeable staff providing top notch service. It can be a little slow waiting at the counter, but that's due to them taking their time with every customer. Something truly refreshing in this day and age of giant corporate box stores.

Cynthia Thurston

Lived in Durham for 30 plus years and had no idea this place existed!!!. Wonderful staff, straight forward prices and plumbing parts.. kinda a cool place.. I enjoyed my visit. I bought a sump pump basin and it was cheaper here than home Depot and Lowes...

David Sims

Going there was recommended by a competitor that couldn't meet my needs. They are on a side street & i wouldn't have known about them otherwise. The folks behind the counter were both friendly & knowledgeable. I now have them on my "go to list" for future needs should the occasion arise.

Jessica Carden

Stopped by this store because it’s listed at EM TEK showroom , showroom was locked , went to the counter sales to see if we could get Into the showroom to see if the door hardware we are Interested in was on display - the counter salesman was rude and acted like it was completely out of his way to ask the showroom worker to come and see if she could let us look in the showroom. Showroom lady came out and acted like we were bothering her by asking if we could see if there was any EM TEK hardware on display , she said nope don’t have any, I said oh okay because this location is listed as a showroom for EM TEK, she cut me off and said no she didn’t have it, but could order it. We are looking to order around 20 pieces of door hardware and 2 sliding door hardware pieces from EM TEK. For the sheer fact of how their customer service was and we had 2 questions - I would drive to charlotte to order from another dealer before I gave this location any money .